Sales Policies

Free Shipping:

  • Free Shipping on purchase over $100.
  • Shipped via USPS for all orders, with tracking number.
  • Orders can be shipped through UPS, FedEx, for additional cost.

Standard Shipping:

  • Please allow 2-3-day shipping for the free shipping selection.
  • Overnight shipments, please allow until end of business day at 5-6 pm (your local time zone) (UPS, FEDex).

Damaged Shipment:

Please contact customer service to assist with replacement order and return instructions.

Money Back Guarantee:

We at MediPrana pride ourselves on creating the best product with best-in-the-industry organic sourced ingredients. For any reason you are not satisfied, please contact customer service to better accommodate your needs.

Your feedback is very valuable to us to make every improvement possible.

To obtain a Return Authorization number, please call toll free 866-420-3571 and a live Customer Service representative is available to answer your comments, questions, or concerns from 9am to 6pm Monday-Friday (Pacific Time).

Please call toll free 866-420-3571.

* Excludes all sampler products and any shipping cost.

Payment Methods:

We Accept Visa, Master Card, American Express.

Cancel Existing Order?

If you would Like to cancel your order, please contact us at 866-420-3571. If the package has already been shipped from our shipping station, please contact customer service to further assist you to resolve your concerns.